Terms and Conditions for Taxi "1X"

Welcome to Taxi "1X"! These terms and conditions outline the rules and regulations for using our services. By accessing or using our website or mobile application (“Service”), you accept these terms in full. If you disagree with any part of these terms, please do not use our Service.

1. Acceptance of Terms

By using Taxi "1X" services, you confirm that you are at least 18 years or older and capable of entering into a legally binding agreement. You may not use our Service if you are under this age or if you do not agree to these terms.

2. Service Description

Taxi "1X" provides transportation services through a network of licensed drivers. Users can request rides via our mobile application or website. The specifics of the ride, including route, pricing, and estimated arrival times, are provided upon booking.

3. User Responsibilities

As a user of our Service, you agree to:

  • Provide accurate and complete information when creating your account or booking a ride.
  • Maintain the confidentiality of your account and password.
  • Assume full responsibility for all activities that occur under your account.
  • Abide by all applicable laws and regulations while using our Service.
  • Respect the driver and other passengers and maintain a safe environment.

4. Payment Terms

All payments for rides must be made through the designated payment methods available in the application. By providing a payment method, you authorize Taxi “1X” to charge you for your rides, including any applicable taxes, tolls, and fees.

  • Cancellation Policy: If you choose to cancel a ride, you may be subject to a cancellation fee. Charges will be outlined in the application and can change according to the individual circumstances of each ride.
  • Refund Policy: All requests for refunds or disputes must be submitted to our support team. Refunds are granted at our discretion based on our assessment of the situation.

5. User Conduct

Users are expected to act responsibly and ethically. The following actions are strictly prohibited:

  • Abusive or disrespectful behavior towards drivers or passengers.
  • Consuming alcohol, drugs, or engaging in disorderly conduct during a ride.
  • Using offensive language or engaging in harassment.
  • Tampering with any part of the ride experience, including equipment used by the driver.

5.1. Reporting Issues

If you encounter any issues during your ride, please report them to our customer service immediately via the app or website. We will investigate your complaint and take appropriate action.

6. Modifications to Service

Taxi “1X” reserves the right to modify, suspend, or discontinue any aspect of our Service at any time without notice. We are not liable for any damages resulting from the modification or discontinuation of services.

7. Limitation of Liability

To the maximum extent permitted by law, Taxi “1X” shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service, including but not limited to:

  • Loss of income or profits.
  • Any damage to property or personal injury incurred during rides.
  • Inaccurate information or non-fulfillment of the expected ride service.

8. Indemnification

You agree to indemnify, defend, and hold harmless Taxi “1X”, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, judgments, awards, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Service or any violation of these terms.

9. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of these terms will be resolved in the competent courts of India.

10. Modifications to Terms

Taxi “1X” reserves the right to update or modify these terms and conditions at any time. All changes will be posted on our website. Your continued use of our Service following any changes signifies your acceptance of the revised terms.

11. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Email: [email protected]

Phone: +91243435997

Conclusion

Thank you for choosing Taxi "1X"! We value your trust and strive to provide you with a reliable and safe transportation experience. Your adherence to these terms is essential in helping us achieve that goal. Happy riding!